Operations review
Tell us how you handle it today. We tell you what to automate first, and what not to.
A 20-minute call, free of charge, with the person who builds. You leave with an honest answer: a custom system, an off-the-shelf product, a small automation, or nothing yet.
- We reply within one business day
- You talk to the person who builds
- If automating does not make sense, we say so
Free, no slide deck, and no proposal unless you ask for one.
Book the 20 minutes
Three details and one question. Everything else is optional and shortens the call.
What happens in the 20 minutes
Not a sales deck. Three questions and one answer.
- 01
Which process costs you the most time or money?
Inventory that never matches, credit out on the street, quotes that go out late, appointments that fall through.
- 02
How do you handle it today?
Spreadsheets, chat, a notebook, a system that was never finished. If you have it at hand, we look at it on screen.
- 03
What would change if it were solved?
Hours, money, no longer being the bottleneck.
The answer: whether a custom system, an off-the-shelf product, a single-task automation, or nothing yet is the right call. Who you talk to: César Barreto, riel's founder, industrial engineer and developer, the person who built the ERP shown in our case studies.
What happens after
Three possible paths after the call
The full operations review
If there is a real process and someone who decides, the next step is the paid review, credited to the project if you build with riel. It includes a 90-minute session with the decision-maker and the person who runs the process, a look at your real files, a map of the process as it works today, a prioritized list of what to automate first, later and never, an honest recommendation, and a phased proposal with a closed price and a date per phase. That document works with any vendor.
A direct proposal
If the case is simple and the flow is clear (a single-task automation, a lead-capture site), we quote on the same call or the next day.
A resource and waiting
If it does not make sense yet, we say why, send the checklist of what to automate first, and agree to talk again when something changes.
Who this is for
Yes, this is for you if
- You run a business of 5 to 80 people, a clinic or a consultancy, and a process depends on one person and a spreadsheet.
- You can give two hours a week during the project, or delegate decisions to someone who can.
- It has happened to you, or to someone you know: you paid for a system that was left half-finished.
Not yet, if
- You want the cheapest hourly rate.
- You want “an app like Uber” with no real operation behind it.
- Tax invoicing or accounting is the core: an off-the-shelf product serves you better, and we integrate it if needed.
- Nobody on your side can decide within 48 hours.
What to prepare
What to have at hand (five minutes)
- 01The real file: the spreadsheet, a photo of the notebook, the chat where orders arrive.
- 02A rough number: orders, quotes or appointments per week.
- 03Who decides and who would use it daily.
- 04The last mistake that cost money: the cash that did not match, the credit that was never collected, the appointment that was lost.
- 05When you want it and what is pushing it.
You do not need to know which technology you need. That is our job.
What you may be thinking
- Will you sell me something?
- We will tell you whether it makes sense and what. If the answer is “not yet”, we say that too; it is the most credible argument we have.
- Why not just quote me?
- Because quoting without seeing the process is guessing, and guessing is how half-finished systems happen. If the case is simple, we quote on the same call.
- I have no time
- Twenty minutes, at the hour you pick, by video or phone. Preparing takes five.
- Is it really free?
- The 20 minutes, yes. The full review is paid, we say so upfront, and it is credited to the project if you build with us.
What it looks like when it does make sense
Distribuidora del Golfo kept inventory in a spreadsheet with three blocks of columns pasted side by side; routes, credit and cash by hand. Today drivers sell offline and route closing is computed by the system. 19 modules, 6 phases, about six weeks, 1,148 automated tests, in production since August 2026, everything in the client's name.
See how the ERP was delivered- How much does a project cost?
- Quoted per phase after the review, with a closed price in writing. 50 % to start and 50 % against a delivery you see working.
- How long does it take?
- Per phase, with a date. The ERP DG, 19 modules, took about six weeks.
- What if we stop after one phase?
- You keep everything built, documented and in your name.
- Do you work outside Mexico?
- Yes, remotely, in any time zone.